FAQs
✨ TL;DR:
Base price is $200 plus $100/hour for setup, due on completion of setup.
You can keep stuff for slightly over retail price
Deposit is $200, refunded after 2 weeks post-event.
We don’t provide the medicine, but we will tailor the experience to match it.
Before booking, you should decide the big W’s of what you want: Who, What, When, Where. Tell us what you want and we’ll make it happen!
✨ Full FAQ:
Q: Does the price include set up and delivery?
A: Yes, and sales tax is included too.
Q: How much does it cost?
A: The price is dependent on the setup time. The rate for us to be onsite is $100/hour. Teardown generally takes 2 hours.
💡 Example: For an average 2,000 sq ft home, fully decorating and cleaning bedroom, bathrooms, living spaces, kitchen, front and back entry, this requires a 6-hour setup time, 2-hour teardown time, so the price is $800.
…and yes, having a clean environment is essential to the aesthetic, and time spent cleaning the space counts as setup time. Do yourself a favor and pre-clean. ;)
Q: OOOooooo Cupcakes! How much does that cost?
A: The Basic Cupcake Package costs $200. Additional equipment, food, or balloons is on a per-item basis.
Q: Do you deliver to other cities?
A: Yes, but due to rising gas prices, there will be a per-mile charge to addresses more than 20 miles from our home base in Pflugerville.
Q: Does the standard rental time include your set up time?
A: The standard rental time is 48 hours, and the time starts ticking when we finish setup. For example, if we finish setup at 2pm on Friday, your time with the environment lasts until 2pm on Sunday.
Q: When do you set up?
A: That depends on you. We will arrive at least 8 hours prior to the start of your event or therapy session, and possibly up to 24 hours prior. It all depends on how big the space is that we’re working with, and when your event takes place. We'll be happy to work with your schedule, and you may extend the time for a prorated fee.
Q: I have an AirBnb / VRBO, and it’s imperative that we check in at 4pm and clear out by 11am. Can you meet that deadline?
A: Of course!
I personally love doing this at a vacation rental because they’re already clean, it’s easy to keep track of LSDetails’s decor, and there’s a pretty specific timeline to adhere to, so expectations are clear. Also, they usually have some pretty epic common spaces that can be transformed into otherworldly environments.
Just be aware that our prices are based on setup and teardown time, so the price will not be adjusted even if the environment is rented for less than the standard 48 hours LSDetails rental time.
Q: What if I’m not ready to part ways just yet?
A: We can agree on flexible setup and teardown times, but if you request a sizeable extension to leave things in place (6+ hours past the 48-hour mark), then the extended time will be prorated based on the overall price, and dependent on our schedule.
Example: If setup was 4 hours, so overall cost is $600, and you want a 8 hour extension, then this math applies: 600 / 48 x 8 = $100 extra.
Q: What payments do you take?
A: Cash, Venmo, CashApp, Zelle, and PayPal (an additional fee may be recovered due to PayPal's business charge). Credit cards - we’re working on it, sorry!
Q: Do you require a deposit?
A: Yes all orders require a $200 deposit that will be refunded after we have picked up all equipment and verified that it’s all good.
Q: What if we need to cancel?
A: The deposit cannot be returned for cancellations, but it is fully transferable to a new date. So, just pick a new date. ;)
Q: When are we required to pay in full?
A: Full payment for services is due upon completion of setup. The standard tear-down time is 2 hours, so we will bill the hourly rate for setup plus 2 hours and any mileage.
Q: I just want to rent the equipment and set it up myself. Can I do that?
A: I have 25+ years of experience with psychedelics and creating a conducive atmosphere… but OK, we can do that.
For just equipment rental, the rate is a $200 deposit per box of items (we will pack boxes per your requirements) and $50 rental fee per box.
Example: You’re renting 4 boxes full. That’s a $200 total fee, and a $800 deposit.
Yes, I know that deposit is steep, but the equipment is expensive and I want to make sure my customers have a deeply vested interest in returning it on time! 😉 You’ll get it back in the long run, and we both have peace of mind.
Q: What kind of “boxes” do you use for your equipment?
A: Only the best! Home Depot rolling, stackable, lightweight, locking tool chests.
Q: I absolutely love this Sunset Lamp - can I keep it?
A: Yes! Absolutely. We charge the inventory price plus a 15-20% convenience fee for each piece. There is an itemized price list for each piece on our Inventory pages. These charges will be settled before we leave the site.
Prices can also be looked up at the time of pickup.
Q: That Vick’s inhaler came in clutch but I lost it. What do I owe you?
A: Consumables are included in the price (items such as gum, Vick’s, supplements, etc.) Enjoy! …and please don’t return used or partially used items! We only want it back if it’s completely unopened.
Items in the Cupcake Package cannot be returned - they are yours to keep.
Q: Are these blankets… clean???
A: Yes. Our wearables and touchables are disinfected and/or washed after each use.
Q: What types of locations can you set up in?
A: Our décor is selected for both indoor and outdoor spaces. Personal homes, vacation rentals, resorts, and some offices are perfect candidates.
Please note - if you want lots of outdoor setup as well as indoor, this will take much longer, but we can accommodate this.
Q: Are we responsible for items that are damaged in any way?
A: Yes and no.
You are not responsible for normal wear and tear such as smudges, pin holes, worn out lights, etc. However, if irreparable damage occurs to an asset that is not normal wear, then we will simply bill you for the item just as if you had chosen to keep it, and it will be yours.